Delivery

Timing

Every order is made for you. Our standard delivery averages 4 working days from the moment you approve your digital proof to delivery at your door, anywhere in the UAE. The estimated delivery date is always shown before you pay.

During busy seasons (for example before Eid or Mother's Day) a notice at the top of the site shows the current lead time.

Fees

Option	Fee	Timing
Standard	AED 15 · free from AED 110	4 working days on average after approval
Express (Dubai, Abu Dhabi, Sharjah)	AED 35	2 working days after approval

The delivery fee you see at checkout is the fee you pay for that order, and we add nothing afterwards. Courier prices follow market conditions, so the fees on this page may rise or fall from time to time. A change applies to new orders only, never to an order you have already paid.

Working days

Monday to Friday, excluding UAE public holidays.

Where we deliver

All seven emirates, through the website. We sell online only: there is no shop to visit and no collection from our office. We send your parcel with a licensed courier partner and e-mail you the tracking number.

Gifts going abroad: write to us before you order. We will tell you whether we can deliver to that country and quote the delivery fee, any taxes and duties and the timing before you pay.

When you receive it

Please give a correct address and a phone number the courier can reach, and be available to receive the parcel. If the first attempt fails because details are wrong or nobody is available, we will arrange a second attempt and tell you before charging any extra courier cost. Please check the parcel when it arrives and tell us within 5 days if anything is damaged or clearly different from the proof you approved.

Gift delivery

Sending to someone else? Add their details at checkout, tick “hide prices” and include a handwritten card. We contact the recipient only to arrange delivery.